Performance Issues with New AI | Voters | QuickBooks Accountant Feedback

Performance Issues with New AI

planned

Stephanie Downs

Overall I find the new AI to be slow.

Other items noted - when trying to match a deposit Receive payment does not seem to always work. I find the new system very busy, too much information going on and difficult to navigate.

August 8, 2025

Aditi Sahani

marked this post as

planned

Aditi Sahani

Susie Fergus I'm merging your post here to understand what is causing the slowness in your experience. Will pass this feedback to the team.

Aditi Sahani

Merged in a post:

Request for toggle on/off of AI feature

Susie Fergus

The AI is helpful when it's helpful....and sluggish when it's not helpful. It would be nice for QBOA people to have a toggle on/off for the function of AI when working on the bank feed page, especially when MANY transactions must be handled (during a cleanup or catch up project).

August 13, 2025

Aditi Sahani

marked this post as

under review

Thanks for your feedback Stephanie Downs. I am going to separate your feedback into different posts so we can follow up.