Transactions under review - cannot bypass
released
Caitlin Martin
I'm trying to reconcile, and the AI is struggling with a particular statement. I filled in the details it couldn't pull and tried to reconcile anyway, and got a warning that I'd be continuing without AI in the previous experience. Clicking "continue" does nothing, just returns me to the same screen. So it is struggling to deal with the statement AND I can't move forward with my month end. This needs to be something that can be effectively bypassed when the AI chokes up. - CM
Aditi Sahani
released
N
Nicholas Guan
Hi Caitlin - apologies for the inconvenience. The inability to bypass the wait has been fixed earlier this week. Please let us know if you are still facing this issue. Thank you.
M
Marie Porolniczak
Nicholas Guan Similar situation but my transaction won't leave Review area in feed area. Reconciliation done. Want to move on and not have to look at forever.
Aditi Sahani
planned
Aditi Sahani
under review
Sorry to hear Caitlin. I am going to pass this to our team.