Most Matches No Longer Auto-Populate
in discovery
E
Erin Pohan
On the new bank feed UI - most bonafide matches don't automatically show as an option anymore. I have to click on Match, wait for the new screen to open, and be shown the one single match option that should have automatically shown as a match. This will hurt business owners DIY because they won't be alerted there is a match and may duplicate transactions.
Aditi Sahani
in discovery
Patrick Combe
Hey Erin, I am sorry to hear you are running into this issue. I would love to dive into this - would you be able to send some screenshots of examples where this is not working? my email is patrick_combe@intuit.com
We can also schedule some time to chat
M
Molly Pellegrino
Patrick Combe is been happening a lot for us too. Should we start screenshotting this each time and post a few of them here when we provide critique? Lots of matches are not defaulting to matches as they used to and now there are a bunch of mouse clicks needed to make the match. This seems like a giant step backward for the bank screen.
Aditi Sahani
under review
Thank you for your feedback. We will share it with the team.